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Have questions, feedback, or suggestions? We'd love to hear from you and are here to help.

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Drop us a line anytime. We typically respond within 24 hours.

support@nexpenz.com
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Get the App

Download nexpenz and start managing your finances today.

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Frequently Asked Questions

Is nexpenz really free to use?

Yes! Our Free plan gives you access to every feature with sensible limits. No credit card required.

What is the difference between the Standard and Pro plans?

The Standard plan gives you higher limits across all features — 300 transactions, 3 circles, 5 budgets, and more. The Pro plan removes all limits entirely, giving you unlimited access to every feature.

How do I upgrade to the Standard or Pro plan?

You can upgrade directly within the app. Go to Settings and tap on your current plan to see all available upgrade options.

Can I use nexpenz on multiple devices?

Absolutely. Sign in with your account on any device and your data syncs automatically.

Does nexpenz connect to my bank account?

No. Nexpenz is fully manual — you enter your transactions yourself. We don't connect to any bank, card, or financial institution, and we never have access to your banking credentials.

What happens to my data if I downgrade to the Free plan?

Your existing data is preserved. However, if you're over the Free plan limits, you won't be able to add new entries until you're within the allowed limits or upgrade again.

How do I delete my account?

You can request account deletion from within the app under Settings, or visit our Delete Account page for instructions.

How do I report a bug?

Send us an email at support@nexpenz.com or reach out on any of our social media channels. We read every message.

How do I request a feature?

Head over to nexpenz.canny.io to submit and vote on feature requests. Your feedback shapes what we build next.